Using MS Office 365 with SDM Maileater functionality.

Document ID : KB000030060
Last Modified Date : 14/02/2018
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DESCRIPTION:

This document describes limitations in using SDM Maileater in conjunction with MS Office 365.  SDM 12.9 and later supports the use of MS Office365 per the certification matrix.  However, previous releases of SDM (up to SDM 12.7) are not included for support.

 

SOLUTION:

MS Office 365 requires SSL support. However SDM r12.7 and prior versions do not support SSL for maileater connectivity, whereas starting with SDM 12.9, SSL connectivity to a mail server for maileater functionality is supported.  As such, one can only use MS Office 365 with SDM 12.9 or later.

See also TEC1911912, for more information on how to connect SDM to Office 365.