Using a dci file the Web account user export and import is not working

Document ID : KB000050637
Last Modified Date : 14/02/2018
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Web account user export/import is not working.

General steps you would have performed;

  1. Make backup of original $NH_HOME/sys/stdHdrWebAcct.dci
  2. Copy new Header file to $NH_HOME/sys
  3. nhExportWebAcct -dciOut MyExport.dci -passwd
  4. nhImportWebAcct -dciIn MyExport.dci

Problem Environment: PRD00051207


Root cause: Missing parameter

The issue documented above has been resolved in the following release(s):

CA eHealth 6.2.2

CA eHealth Service Packs are available for download from Please review the README file for each Service Pack prior to installing. CA Technologies recommends that users always keep CA eHealth current by installing the latest Service Pack available.