Users Unable to Access Job Action Drop-Down in QuickView

Document ID : KB000004604
Last Modified Date : 14/02/2018
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Issue:

In WCC QuickView, some users do not have the drop-down menu that allows for events to be sent to selected jobs. The users have full access to the jobs via as-job policies in EEM and are able to send events to them from the command line.

Environment:
WCC 11.3.6/11.4 Any O/S
Cause:

There are WCC EEM policies that control access to the Send Action drop-down menu in QuickView. The users must be granted access via those policies for the menu to be available in WCC.

Resolution:

Login to the WCC application inĀ EEM as EiamAdmin and make sure the users are granted access in the following policies...

ConfigurationControl / ConfigurationControlEventDefault

ObjectControl / ObjectControlDefault