Users show only on one node in UMP 8.1 in a Multiple UMP configuration

Document ID : KB000033902
Last Modified Date : 14/02/2018
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PROBLEM:
I've configured two UMP 8.1 nodes as instructed at

https://wiki.ca.com/display/UIM81/Configure+Multiple+UMP+Servers

Everything is working alright, but there is one issue: If I go to Control Panel -> "Users and Organizations," I can only see the users listed on the node where they first signed in.

SOLUTION:

On the second node where the users are missing
-?Go to?Control Panel
- On the left hand Portal Menu go to Server Administration
- On the "Actions" Menu, Execute?Reindex all search indexes.


User-added image

keywords: Multiple UMP users user missing Users and Organizations control panel 8.1
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