Users cannot navigate back to CA PPM correctly from Jaspersoft reports by clicking on hyperlinks in the report.
Steps to Reproduce:
- Login to CSA
- Navigate to Server properties, Application page and click on Save
- Login to CA PPM application
- Click on Advanced Reporting
- Select the Project Storyboard report
Expected Result: More Issues link will navigate user back to CA PPM issues for the project / More Risks link will navigate user back to CA PPM risks for the project
Actual Result: User is navigated to CSA login page
Caused by CLRT-78878
Resolved in CA PPM 14.3 Generic Patch #5
The following workaround is provided ONLY for v14.3 (if you do not have patch #5). If the issue is reproduced on v14.2, contact CA Technical Support for assistance.
Execute the following from a command prompt on the server for 14.3
admin jaspersoft syncPPMContext -userName superuser -password superuser
Reference TEC1696455 : PPM 14.3 Generic Patch available to resolve reported issues