Users cannot log into Change manager

Document ID : KB000097597
Last Modified Date : 22/05/2018
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Users are getting "Incorrect Login" when trying to connect to the SCM Broker
CA Harvest SCM all versions and platforms.
In this specific case, the problem turned out to be obsolete SCM log files that had completely filled the disk drive.  
The resolution was to delete the obsolete log files to free up disk space.

To avoid this in the future, you might consider:
- Reducing the logging level in your HServer.arg file.
- Setting up a regularly scheduled job to delete obsolete log files.