Users are seeing different quick filters in Spectrum Web Client

Document ID : KB000008049
Last Modified Date : 14/02/2018
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Issue:

Users in the same User Group with the same privileges are seeing different quick filters in Spectrum Web Client

The Web Client User below sees all three of the quick filters: Assignment, Severity and Type:

827613_1.png

The Web Client User below is in the same User Group with the same Roles and Privileges but only sees the Severity and Type quick filters:

827613_2.png

Cause:

The Web Client quick filters are only displayed if the user is displaying the associated alarm column in the Web Client.

Resolution:

Display the alarm column associated with the quick filter.