UserInterface fails to launch with an error message

Document ID : KB000088946
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
UserInterface fails to launch with an error message
Resolution:

Symptoms

After installation, the UserInterface fails to launch with an error message.



Cause

It is missing the Microsoft Visual Studio 2010 Shell (Isolated) Redistributable Package.



Resolution

Please install the 'Microsoft Visual Studio 2010 Shell (Isolated) Redistributable Package'.

Here is the link:  http://www.microsoft.com/en-us/download/details.aspx?id=1366