Userinterface crashes with an EXCEPTION_ACCESS_VIOLATION and a DUMP is written

Document ID : KB000088992
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Userinterface crashes with an EXCEPTION_ACCESS_VIOLATION and a DUMP is written
Resolution:

Symptoms

 Userinterfacecrashes with an EXCEPTION_ACCESS_VIOLATION and a DUMP is written

 Cutout ofthe DUMP

 -------------------------------------------

 # A fatalerror has been detected by the Java Runtime Environment:

 # EXCEPTION_ACCESS_VIOLATION (0xc0000005) atpc=0x6d034ff3, pid=632, tid=2592

 -------------------------------------------

 --------------- T H R E A D ---------------

 Current thread (0x47373800): JavaThread "AWT-Windows" daemon[_thread_in_native, id=2592, stack(0x475f0000,0x47640000)]

 siginfo: ExceptionCode=0xc0000005,writing address 0xe5a35540

 Registers:

 EAX=0x00000000, EBX=0x00000100,ECX=0x00000000, EDX=0x00000000

 ESP=0x4763ee34, EBP=0x00000000,ESI=0xe5a35540, EDI=0x037862e4

 EIP=0x6d034ff3, EFLAGS=0x00010246

 Top of Stack: (sp=0x4763ee34)

 0x4763ee34: 4763f0f8 e5a35540 00000018 00000100

 0x4763ee44: 6d09ee5d 000002c4 00000000 00000100

 0x4763ee54: 00000018 4763f0f8 4763ee90 00000000

 -------------------------------------------

 


Resolution

 

This error iscaused mostly by NVIDIA craphic card driver. After installing and using therecent graphic card driver the issue was solved.