User unable to view 11th timesheet note in Clarity New UX timesheet

Document ID : KB000125365
Last Modified Date : 31/01/2019
Show Technical Document Details
Issue:
User unable to see and view any notes after 10th node, hence its problematic if anyone wants to edit the notes in the New User Experience (UX) Clarity PPM timesheets.
Cause:
The scroll bar in the timesheet notes is not set to infinite . Page size attribute is set to 25  however its loading data only for 10 notes . 
Resolution:
This is due to defect DE46859 targeted to be fixed in Clarity PPM 15.6.

Please find below workarounds for the issue 

a)Classic PPM is disabled once the NEW UX timesheet is activated however it is still can be access be link provided 
1. Login to Classic PPM 
2. Navigate to http://SERVERNAME/niku/nu#action:timeadmin.timesheetBrowserReturn
3. Find the timesheet and edit the timesheet 
4. On the timesheet edit page click on the Notes 
5. On the Edit Note page you can edit the note till the bug is fixed 

b)Screen Resolution 
1. Login to CA PPM 
2. Click on Link to New user experience 
3. Click on timesheets 
4. Add notes and set the screen resolution to 67%  .
All the notes should be visible however it is subjected to size of monitor as it is not suitable for the laptop screen . Works well for Desktop or large monitor 

c)Copy Paste the entire timesheet notes in Notepad or word pad 
1. Login to CA PPM 
2. Click on Link to New user experience 
3. Click on timesheets 
4. In timesheet notes CLRT A and CLRT C 
5. paste the data in the notepad or winword