User on a particular system is getting message Authorization Failure after successfully getting into OPSVIEW from ISPF and trying to use the 4.5.1 panel to see what rules are defined.
Also I see - OPS4321E - Current INDEX command not authorized.- Unauthorized access of OPS/MVS Automated Operator Facility...
This problem is usually caused my missing TSOAUTH OPER authorization in the external security package (TSS, ACF2, RACF).
For RACF the command to grant this authority is below:
PERMIT OPER ACCESS(READ) CLASS(TSOAUTH) ID(user)
For CA Top Secret the command is:
TSS PERMIT(userA) TSOAUTH(OPER)
Another possible cause can be some security (SEC) rule.