User is not registered on the reporting server

Document ID : KB000107977
Last Modified Date : 26/07/2018
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Introduction:
when they try to download the Jaspersoft Report to PDF and get the following error: user-is-not-registered-on-the-reporting-server
Instructions:
A) Launch Chrome Browser

B) Click on the Tab upper right corner " Customize and control Google Chrome"

C) Click on Setting from the Drop Down Menu

D) Click on "Advance / Content Settings"

E) Click on PDF Documents

F) Enable the the option "Download PDF Files instead of automatically opening them in Chrome"