User is not registered on the reporting server

Document ID : KB000107977
Last Modified Date : 26/07/2018
Show Technical Document Details
when they try to download the Jaspersoft Report to PDF and get the following error: user-is-not-registered-on-the-reporting-server
A) Launch Chrome Browser

B) Click on the Tab upper right corner " Customize and control Google Chrome"

C) Click on Setting from the Drop Down Menu

D) Click on "Advance / Content Settings"

E) Click on PDF Documents

F) Enable the the option "Download PDF Files instead of automatically opening them in Chrome"