User Initiated change password Returns Code 500 Error.

Document ID : KB000051610
Last Modified Date : 14/02/2018
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Description:

Webagent throws 500 errors when using FCC based password services and clicking on user initiated password change.

Login.fcc file needs to be corrected in order to make this problem go away. Editing of login.fcc in following way for this problem is not documented.

Solution:

Login.fcc needs to be modified to send information to login form as shown below. Please use following syntax in the login.fcc file to send information to login form.

<a href="/siteminderagent/forms/smpwservices.fcc?SMAUTHREASON=34&SMAGENTNAME=$$smencode(smagentname)$$&TARGET=$$smencode(target)$$">Change Password</font></a>
This has also been updated in the webagent configuration guide for 6.0-Sp6.