When opening a request for an Alert notification type, when the user presses "Accept" then they will receive no other notifications. Only after pressing "Done" to all the other notifications come in.
Expected: If a user receives 3 notifications after pressing "Accept" then they the "Request" counter will go to 3.
Actual: The "Request" counter will not increase and the notifications will not be received. Only when the user opens the Alarm notification and hits "Done," then all 3 of the notifications will show up.
This is a bug in the AWI.
This issue will be fixed in the following versions:
Automic Web Interface 12.1.3 - Planned Release Date: 24 September 2018
Automic Web Interface 12.2.0 - Planned Release Date: 29 June 2018