User does not receive new notifications

Document ID : KB000100420
Last Modified Date : 07/06/2018
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Issue:
When opening a request for an Alert notification type, when the user presses "Accept" then they will receive no other notifications. Only after pressing "Done" to all the other notifications come in. 

Expected: If a user receives 3 notifications after pressing "Accept" then they the "Request" counter will go to 3. 

Actual: The "Request" counter will not increase and the notifications will not be received. Only when the user opens the Alarm notification and hits "Done," then all 3 of the notifications will show up.
Cause:
This is a bug in the AWI. 
Resolution:
This issue will be fixed in the following versions: 

Automic Web Interface 12.1.3 - Planned Release Date: 24 September 2018 
Automic Web Interface 12.2.0 - Planned Release Date: 29 June 2018