UR Installation Error: Windows error 2 occurred while loading java VM.

Document ID : KB000039464
Last Modified Date : 14/02/2018
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Issue/Problem/Symptoms: 

UR installation error: windows error 2 occurred while loading the java VM. Also, getting below error in screenshot:

UR-Installation-Error.JPG

 

Environment:  

UIM: 8.x

UR: 8.x

OS version: Windows 2012

Cause: 

Installer User Interface Mode Not Supported. Latest version of Java was used, i.e. Java Version is "1.8.0_60"

Resolution/Workaround:

The supported scope for UR is Java 7u6 to 7u51.

To get this to work, one must download and install JRE version between 1.7.0_06 and 1.7.0_51. Then run the installer from the command line with the following parameters 

installUR.exe LAX_VM "c:\program files\java\jre7\bin\java.exe"

Install Java 7u51 and set compatibility to Windows 8 (this is only needed if OS is 2012).

Installed the Java 7 build 51, changed system path, reran the installation again. 

Installation started successfully.