Upgrading TIM Software Packages on MTP enabled TIM

Document ID : KB000047997
Last Modified Date : 14/02/2018
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Description:

While upgrading TIM Software on MTP, fails with a message similar to following:

Error: No update script found in
/tmp/upgrade/GEN######E_TIM_3rd_party_update_files_9xx.image. Exiting.

Solution:

Symptom: Attempting to install the TIM third-party or TIM-complete packages give the error:
Error: no update script found in /tmp/upgrade/xxxx.image. Exiting.

Solution: You are attempting to install the TIM packages using the MTP UI Administration->Upgrade page.

This page is used for MTP only and does not support installing TIM packages.

You must install the TIM packages using the System Setup -> Install Software page.