Upgrade to 17.1 Upgrade Detected is blank

Document ID : KB000075081
Last Modified Date : 30/03/2018
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Issue:
Upgrading from APM 14.1 to 17.1. Started the upgrade, get to the upgrade detected window and it is blank. 17.0 would display ITAM version and new version.
Cause:
Incorrect DVD image.  Media only contained Service Desk and Catalog. 
Resolution:
Download and use the an ISO image that includes APM 17.1. 
Service Management APM package with catalog is DVD500000000001030.ISO