Upgrade to 10.2.2 issue for no reason.

Document ID : KB000016596
Last Modified Date : 14/02/2018
Show Technical Document Details
Introduction:

When installing 10.2.2, the install hangs with no error messages.

The install log shows the last entry as:

x newtomcat/webapps/axis2.war, 20205523 bytes

 

I have double checked the prerequisites and everything is okay.

 

 

Question:

Why is my install hanging for no apparent reason.

Environment:
This is applicable to any Spectrum version on any platform.
Answer:

The install media may become corrupted for various reasons, e.g. the download may cut off leaving an unfinished file.  To verify that your media is valid, we provide checksums with all downloads.

If this does not match, with the MD5 checksum run against the downloaded media, then it has not downloaded correctly and should be downloaded again.  

e.g. when downloading Spectrum 10.2.2 from support.ca.com we also provide the following file as an additional download.

"CA SPECTRUM 10.2.2 CHECKSUMS.XLSX"

 

Additional Information: