Upgrade Question on going from CA Output Management Web Viewer v12.0 to v12.1

Document ID : KB000014211
Last Modified Date : 14/06/2018
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Upgrade Question on going from v12.0 to v12.1.  Can I upgrade only the CA Output Management Web Viewer to v12.1 but not upgrade Tomcat or Java JVM?



No. There is no migration path from 12.0 to 12.1 except being able to use the same database or a copy of it.  

  • Make copies of your properties files. 
  • Uninstall 12.0. 
  • Install the 64 bit JAVA JRE - 1.8 is recommended.   Please note that earlier versions of JAVA have vulnerabilities.
  • Install 12.1 which will include a new version of Tomcat. Bring up Tomcat after the install to deploy the product. 
  • After configuring the product apply the latest cumulative maintenance build and RO91790 UPDATE APACHE TOMCAT TO 8.5.4
  • If  you are running Tomcat as a started task, update the JCL for Tomcat
Additional Information:

See KB000011474 How to locate the latest build (maintenance) for CA Output Management Web Viewer 12.1?

Web Viewer 12.0 supported Tomcat 6.  The minimum required for r12.1 is Tomcat 7.  We recommend that you install at least Tomcat 8 because of Tomcat vulnerabilities.

CA Output Management Web Viewer 12.1 Documentation
Click here if you need to open a CA Support Case.