Upgrade hangs on importing STATIC

Document ID : KB000084853
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

While upgrading the install hangs while trying to import STATIC.

Grepping for the Applications Manager OS user seen below(replace appwrx with your Applications Manager OS user):
ps -ef|grep appwrx

shows that the installation is stuck on deleting the tmpdefmap.dat file.
ps -ef|grep appwrx
appwrx  41144 41143   0 11:30 pts/0    00:00:00 rm tmpdefmap.dat


 
Environment:
OS: All Linux/Unix
OS Version: N/A
Cause:
Cause type:
By design
Root Cause: This is an OS specific error.
Resolution:
To proceed through the installation, kill the stuck process using it's process ID:

So for this example:
ps -ef|grep appwrx
appwrx  41144 41143   0 11:30 pts/0    00:00:00 rm tmpdefmap.dat

issue:
kill 41144
and it will move on to importing the next file. This must be done each time until the install is finished with the required imports.

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A