Upgrade from version 2.x to RA FTP 3.1.4 and there is no Job Upgrade tab

Document ID : KB000088872
Last Modified Date : 14/04/2018
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Issue:
Upgrade from version 2.x to RA FTP 3.1.4 and there is no Job Upgrade tab
Resolution:

Symptoms

Upgrade from RA FTP version 2.x to RA FTP 3.1.4 and there is no Job Upgrade tab option for that Agent.


Cause

There is a known bug currently within this version.


Resolution

As a workaround first upgrade to RA FTP 3.1.3 then run the RA FTP Job Upgrade, so that all the version 2 FTP get upgraded to version 3.  Once that is completed, upgrade the RA FTP to version 3.1.3