Updating Java in DevTest 10.3

Document ID : KB000094178
Last Modified Date : 02/05/2018
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Issue:
I am trying to update the Java version on our installation of DevTest 10.3. When I do, none of the tasks start. There is no information that I can find as to why it fails. I want someone to review what I did to make sure that I did all the steps correctly.
Environment:
DevTest 10.3.0, but can apply to any supported version of DevTest.
Cause:
Needing to update to Java 8 u171 to resolve vulnerabilities identified by our security team.

If using DevTest 32-bit, then you download a 32-bit version of Java to use with DevTest.

If using DevTest 64-bit, then you download a 64-bit version of Java to use with DevTest.
Resolution:
Was using a 32-bit version of Java with 64-bit version of DevTest.

Once Java 8 u171 64-bit was installed to use with DevTest 10.3.0 64-bit, issue was resolved.
Additional Information:
https://docops.ca.com/devtest-solutions/10-3/en/installing/preinstallation/system-requirements#SystemRequirements-SupplyingYourOwnJVM

Made a note to have documentation updated on the Supplying Your Own JVM section to note whether to download a 32-bit vs a 64-bit version of Java.