Updating an SSO Certificate

Document ID : KB000016220
Last Modified Date : 14/02/2018
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Question:

Is there a required process to add or update an SSO certificate? 

Answer:

When updating an expiring SSO certificate, or adding a new secondary certificate, the customer MUST open a support case at https://support.ca.com

The customer needs to send the certificate in one of the following formats: .txt, .crt, .cert, or .html, or send a complete metadata file in an .xml format, which includes the new certificate.

For more information please refer to the SSO setup in the Agile Central help pages.   https://help.rallydev.com/technical-overview-implementing-single-sign-on