Unknown alert for Nimsoft/UIM models

Document ID : KB000032011
Last Modified Date : 14/02/2018
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Problem:

Once the Nimsoft/UIM integration is enabled you may see the following event on the model where the snmpgtw probe is running:

Unknown alert received from device XXXXXXX of type NimsoftHostServer. Device Time 0+00:00:00. (Trap type 1.3.6.1.4.1.4055.1.6.4) 

Unknown alert received from device XXXXXXX of type NimsoftVMPingable . Device Time 0+00:00:00. (Trap type 1.3.6.1.4.1.4055.1.6.4) 

 

When the Spectrum receives the traps from the snmpgtw probe, the traps are forwarded to both models, because the EventAdmin and NimsoftHostServer/NimsoftVMPingable models have the same IP address.

As the NimsoftHostServer/NimsoftVMPingable model does not have the Southbound Gateway functionality, the 0x10801 event is generated (Unknown alert received from device)

 

Resolution:

Set Yes to the “Disable Trap-Based Events” option under ‘CA Spectrum Modeling Information’ subview of NimsoftHost/NimsoftVMPingable model.

Disable Trap-Based Events 3.png