Univiewer Management Server installation package has user ownership set to user '3500' and group ownership set to '1500' once extracted

Document ID : KB000085129
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
- Result of "ls -la":
########################################
drwxrwxrwx 2 3500 1500 300 Apr 17 2012 tools 
-rwxrw-r-- 1 3500 1500 5070 Oct 14 2011 unirun.sh
######################################## 

Patch level detected:Univiewer Management Server 3.0.09
Product Version: Dollar.Universe 5.6.0 FX25010

Description :After extracting the Univiewer Management Server installation package, the extracted files will have user ownership set to user '3500' and group ownership set to '1500'.

- Result of "ls -la":
########################################
drwxrwxrwx 2 3500 1500 300 Apr 17 2012 tools
-rwxrw-r-- 1 3500 1500 5070 Oct 14 2011 unirun.sh
########################################

Disregard the user and group ownership. The binaries will install successfully, provided they are run as a root user.
Environment:
OS: Linux
OS Version: All Linux
Cause:
Cause type:
By design
Root Cause: This user/group combination is the one which was used to package the Univiewer Management Server installation binaries. When extracting the files from the archive, by default the "preserve-permissions" option is set. This is expected behavior.
Resolution:
Extract the files from the archive using the '-o' modifier. This will ensure that the system does not attempt to restore ownership when extracting. The ownership will be that of the user performing the extraction.

Ex:
tar -oxvzf univiewer_console_3.0.15_all_unix.taz

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A