Unified Reporter (UR) install error causing installation failure

Document ID : KB000044628
Last Modified Date : 14/02/2018
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Problem: 

 

Customer is not enable to install Unified Report (UR) keeps failing when running the install. The following message is received.

"The installation of UnifiedReporter 8.3.1.0 is finished, but some erros occurred during the install. After exiting the installer, you can view the logs in /appl/cauim/UnifiedReporter/Logs for more details".

 

 

Environment:  

 

8.4

 

Cause: 

 

The  cause is due to a configuration on the wasp.

 

Resolution

If you look in the wasp raw configuration under setup you will notice that a section exists  http_port . Make sure the Http_port section is not blank, if blank go ahead and change that blank section to port number 80. After the change go ahead and re-run the installer.