Unified Infrastructure Management (UIM) Unable to drag and drop on Report Designer

Document ID : KB000005043
Last Modified Date : 14/02/2018
 Show Technical Document Details
Issue:

Unable to drag objects into the Report Designer.
Cause:

Typically this is caused by a problem within the browser.
Resolution:
  1. Clear the browser cache.
  2. Close out of all tabs in the browser.
  3. Close the browser window.
  4. Reopen the browser window.
  5. Navigate to the UMP page
  6. Open the reports designer.
  7. Try and drag the object.

If the steps above do not work try the following.

  1. Close the browser window.
  2. Open a different browser (i.e. close Google Chrome use Mozilla Firefox).
  3. Navigate to the UMP page.
  4. Open the reports designer.
  5. Try and drag the object.