Unable to View or Edit Blueprints in PPM new UX

Document ID : KB000124144
Last Modified Date : 11/01/2019
Show Technical Document Details
Issue:
Unable to view/edit Blueprints in the New User Experience (UX) in PPM/Clarity. One of the below errors is generated when trying to view/edit a Blueprint:
"API - 1019: Could not process the request due to an internal error" or "Blueprint meta-data could not be retrieved."
Note: No error is generated on Visuals or Modules pages.  

Steps to Reproduce:
1. Navigate to the New UX 
2. Click on the Administration menu 
3. Click on Blueprints 
4. When you click on the Standard Blueprint; the errors mentioned above appear 

Expected Results: You are able to access the Blueprints 
Actual Results: You receive one of the below errors and cannot not see details within the blueprint. 

"API - 1019: Could not process the request due to an internal error" or "Blueprint meta-data could not be retrieved"
Cause:
This issue is caused by DE46290. This issue happens if a Default date on a Date attribute is set as a Specific Date and not as a Rolling Date. This issue is only applicable on API enabled objects and certain dates that involve scheduling such as the Project Finish Date. 
 
Resolution:

This issue is targeted to be fixed in PPM 15.6.

Workaround

Change any impacted Default dates set as a Specific Date to a Rolling Date (or remove the Default). To find any attributes that are using a default date as a specific date, see the steps below:
  1. Log in to Classic UI in PPM.
  2. Go to Administration->Studio->Objects.
  3. Click on the Project object.
  4. Click on the Attributes tab.
  5. Review the Default column for any defaults set to a specific date.
  6. If any dates are found set with a specific date as the default, click on the attribute and change the default to be none by clearing out the Default Date set or change it to a Rolling date.