Unable to use CMEW Local Directory due to Java Plug In

Document ID : KB000072178
Last Modified Date : 27/02/2018
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Question:
When I try to retrieve elements to my local directory using CA Change Manager Enterprise Workbench (CMEW), it always prompt me to download the JRE6 as Java Plugin, my IE already have JRE8 enabled, how to fix this issue ? 
Answer:
This issue can be fixed by adjusting your browser security setting. 

In Internet Explorer, go to menu Tools > Internet options. Under security tab, make sure CMEW URL is included in the list of Local intranet sites. To do so, click "Local intranet" icon, button "Sites", button "Advanced" and add the CMEW URL if not already present.

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Also make sure CMEW URL is NOT in the list of Trusted sites.

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Restart IE. To verify correct settings, navigate to the CMEW login page, then go to menu File > Properties and verify that the zone is Local intranet.

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