Unable to upload a Salesforce certificate into the Java Connector Server of Identity Manager

Document ID : KB000067343
Last Modified Date : 14/06/2018
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To successfully connect Identity Manager to a Salesforce endpoint you must upload a certificate into Identity Manager's Java Connector Server. This certificate is provided by Salesforce.com. It is possible to download this certificate from Salesforce in formats other than .pem, however they will not successfully import into Identity Manager in a non .pem format.



While adding the Salesforce.com certificate to the Java Connector Server, the following error may occur:

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If this error occurs in your environment please convert your Salesforce.com certificate into .pem format, which should resolve the error.


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