Unable to update inactive CI via rest

Document ID : KB000097786
Last Modified Date : 23/05/2018
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Even though the options manager value "ALLOW_UPDATES_TO_INACTIVE_CI" is installed, I'm still unable to update CIs through REST. I can update Configuration Items through the user interface and SOAP web services.
There is no permanent solution at this time. The issue is currently being researched. Additional information will be provided as it becomes available.