Unable to update inactive CI via rest

Document ID : KB000097786
Last Modified Date : 23/05/2018
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Issue:
Even though the options manager value "ALLOW_UPDATES_TO_INACTIVE_CI" is installed, I'm still unable to update CIs through REST. I can update Configuration Items through the user interface and SOAP web services.
Resolution:
There is no permanent solution at this time. The issue is currently being researched. Additional information will be provided as it becomes available.