Unable to update inactive CI via rest
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CA Service Desk Manager
SERVICE DESK MANAGER:USRD
Even though the options manager value "ALLOW_UPDATES_TO_INACTIVE_CI" is installed, I'm still unable to update CIs through REST. I can update Configuration Items through the user interface and SOAP web services.
The solution to this problem is included in Rollup 1 for 17.1.
Further information on the patch is located here:
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