Unable to uninstall Secure Domain Connector

Document ID : KB000004247
Last Modified Date : 14/02/2018
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Issue:

The following error is displayed to uninstall the Secure Domain Connector:

Could not find a valid Java virtual machine to load.

You may need to reinstall a supported Java virtual machine.

SDConnector_uninstall_error_java.png

Environment:
CA Spectrum 9.x, 10.xWindows platform
Cause:

The uninstaller cannot find a supported JVM in which to run

Resolution:

The path to Java must be on the system PATH for the uninstaller to be able to find and use it.

Append the path to JRE bin subdirectory to the PATH environment variable in Windows and rerun the uninstaller.

Path_environment_variable.png