Unable to start EEM after completing install in APM 10.7

Document ID : KB000123458
Last Modified Date : 10/01/2019
Show Technical Document Details
Issue:
Installed new EEM. Unable to start it. Igatewayd does not start or open port for 5250 It seems like EEM may be crashing:
xxxxx kernel: [ 309.458999] igateway[8387]: segfault at 55574008f200 ip 002aab9b68e5bd sp 00007fffa5593400 error 4 in libc-2.17.so[2aab9b613000+1b8000]
xxxxx kernel: [ 319.943842] igateway[8576]: segfault at 55c60008f1c0 ip 002ae2fbe725bd sp 00007ffdc6c10410 error 4 in libc-2.17.so[2ae2fbdf7000+1b8000]
Resolution:
This seems like an issue with ports being blocked. Once required ports are open EEM able to start successfully.