Unable to start agent after installing on Linux server

Document ID : KB000007808
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

I am working on installing the SCM agent (v 13) on an Oracle Linux server, and the agent will not start. I receive the following error message: /opt/CA/scm/lib/agntd: error while loading shared libraries: librtutil.so: wrong ELF class: ELFCLASS32

Environment:
Oracle Linux x64
Cause:

The error "wrong ELF class: ELFCLASS32" means that the component is a 32bit component that is trying

to be loaded by 64bit agent installation. You cannot mix 64bit applications with dependent 32bit components.

Resolution:

The system administrator for the 64bit system must identify and install the following 64bit packages which

is required by 64bit Harvest:

pami686
ncurses-libs.i686
compat-libstdc++.i686
glibc.i686
libgcc.i686
audit-libs.i686