CA PPM: Unable to send email via GEL

Document ID : KB000102818
Last Modified Date : 10/08/2018
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Question:
Unable to send email via GEL. Receive error message: "Could not connect to SMTP host: ussjchstmail.ondemand.ca.com, port: 25". Why?
Answer:
You need to enable email server in the environment. Review the "CSA: CA PPM System Administration" documentation: 
https://docops.ca.com/ca-ppm/15-4/en/administration/csa-ca-ppm-system-administration