Unable to Select Instance on SLA Management

Document ID : KB000074508
Last Modified Date : 22/03/2018
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Issue:
We're unable to select the "Instance" under the SLA Management tab, so we are unable to create SLAs on production jobs.
Environment:
CA Workload Automation iDash r12.0.02.00
Resolution:
1. Delete the instance from the iDash Admin Tool
2. Re-add the instance
3. Restart the iDash services