Unable to Select Instance on SLA Management

Document ID : KB000074508
Last Modified Date : 22/03/2018
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We're unable to select the "Instance" under the SLA Management tab, so we are unable to create SLAs on production jobs.
CA Workload Automation iDash r12.0.02.00
1. Delete the instance from the iDash Admin Tool
2. Re-add the instance
3. Restart the iDash services