Unable to select Agent in Deployment Targets after Release Manager update

Document ID : KB000087629
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 6

Error Message :
(20571): Runtime error in object 'XREQUEST(ACT)', line '00361'. DS_INCL: 'XEXECUTORLISTSIMPLE'/XREQ type: 'GET' not found.

After updating Release Manager from version 6.0.1 to Release Manager version 6.0.2 without updating the Automation Engine (AE), the Deployment Target Tab will be flagged as having no Agent. 

Additionally, selecting an Agent will return no results. 

The Automation Engine will return the above error message as a result.

Resources
 
Cause:
Cause type:
Configuration
Root Cause: This is due to the older AE version. In ARA 11.2.3 new features were introduced for ARA to support agent groups, so new XREQUEST of AE is used.
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: No Fix

Additional Information:
Workaround :
N/ASOLUTIONUpgrade to AE 11.2.2 in ARA 11.2.3 bundle.