Unable to see Sharepoint monitoring in MCS for account contact users

Document ID : KB000113270
Last Modified Date : 06/09/2018
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Issue:
Hi, when I ask a user to log in and we compare, they do not see the same things as I do in the Monitoring Tab for USM.  For example. they do not see the SharePoint monitoring option from a group, but when I log in as administrator user I can see the SharePoint monitor from a group. 
Cause:
This is the result of a defect which will be resolved in UIM 9.01.
Resolution:

You can check this by running the following SQL query:

select templateName, acl from ssrv2template where templateName = 'SharePoint';

If you get the following result then you have experienced this defect:

[templateName] [acl]
SharePoint AccountAdministration

If this is the result you receive then please issue the following query:

Update SSRV2Template set acl='USM Monitoring Configuration Service' where acl='Account Administration';

After this, please restart the mon_config_service probe on the primary hub.