Unable to See Sendevents in the QuickView Tab

Document ID : KB000008958
Last Modified Date : 14/02/2018
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Issue:

Our users are unable to execute their jobs from WCC. In the QuickView Tab, the only option that appears in the sendevents dropdown box is 'Send Event...'.

Environment:
CA Workload Control Center r11.3.6 CA Workload Control Center r11.4.X
Resolution:

Re-associate WCC with EEM by running the wcc_config batch utility: Update the CA EEM Server Definition in CA WCC