Unable to see alarms in wcc like jobfailure

Document ID : KB000014790
Last Modified Date : 14/02/2018
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Introduction:

Using WCC and cannot see alarms in the Monitor Tab Views or in the Dashboard Widget.

Question:

Using WCC and cannot see alarms in the Monitor Tab Views or in the Dashboard Widget. The collector appears to be working and everything else is fine.

Answer:

For alarms you need to have desired alarm types selected in alert policy. For alerts you need to have desired job statuses selected in alert policy. The alert policy needs to be active and the jobs have to match the job and box name patterns. For dashboard widget the event policy needs to have desired servers selected. For view tab the event policy needs to have desired views selected.