unable to schedule reports in infoview Getting error as "404 Missing Page".

Document ID : KB000029847
Last Modified Date : 14/02/2018
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Description:

When trying to schedule reports in CABI 3.3 infoview getting below error message

"404 Missing Page"

IE version 10 and above

 

Solution:

As per the SAP Supported Platform document 

CABI-3.3-Supported-platforms-SAP BusinessObjects Enterprise XI 3.1 SP5 for Windows – Supported Platforms.pdf

Refer Supported Browser Section

IE 10 is not listed, hence infoview is giving error as 404 Missing Page.

 

9.4 supports CABI 3.3 SP1 which supports IE Version 10.

CABI 3.3 SP1 equals to BOXI 3.1 SP6

Below is the document link for BOXI 3.1 SP6 Windows Supported Platforms

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/5083ec66-e658-3010-38bd-fc705059c02f?QuickLink=index&overridelayout=true&58725087881847

 

Hence Spectrum needs to be upgraded to 9.4 with CABI 3.3 SP1 to use IE version 10 for infoview.

 

File Attachments:
TEC1934486.zip