Unable to run Jobs from recently installed or upgraded MVS Agent, receive U00052009 error

Document ID : KB000084376
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
U00052009 UCUCM: invalid or defect encrypted value found

After a fresh installation or upgrade of an MVS Agent, the Agent will connect to the Automation Engine but no jobs will run. Jobs are getting stuck in a "Ready to Start" status and not proceeding forward. The above error message is found in the WP log files.

 
Environment:
OS: Z/OS
OS Version: ALL
Cause:
Cause type:
Configuration
Root Cause: Incorrect password contained in the login object. This error occurs if the password is stored incorrectly in the database and it cannot be decrypted by the Automation Engine.
Resolution:
Edit the Login Object(s) associated with the jobs which are not executing and re-enter the user's password.

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A