Unable to read the 'URL' HTTP variable

Document ID : KB000111499
Last Modified Date : 20/08/2018
Show Technical Document Details
- Running Web Agent, this one returns error :

  1. [2804/5900][Fri Aug 03 2018
     LLA: Logging initialized.


  2. [2804/5900][Fri Aug 03 2018
     ADMIN: Administration Manager initialized.
  3. [2804/5900][Fri Aug 03 2018
     HLA: Initialization complete.
  4. [2804/5900][Fri Aug 03 2018
     11:22:08][CSmHttpPlugin.cpp:580][ERROR][sm-HTTPAgent-00040] Unable
     to resolve URL. Exiting with HTTP 500 server error '10-0002'.
  5. [2804/5900][Fri Aug 03 2018
     HLA: Missing resource data.

  and you'd like to know how to fix this ?
  Web Agent 12.52SP1CR07 64bit on IIS 8.5 64bit on Windows 2012; 
  The loadbalancer monitoring tool was sending the request without HOST header.
  Configuring the load balancer to set the request with HOST header;