Unable to perform SCP/SFTP file transfer in version 3.0.2 (Plugin Menu is missing)

Document ID : KB000008850
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

After upgrading to version 3.0.2 the SSH Terminal File Transfer feature is missing in the SSH toolbar.

The option is enable in Global Settings and the plugin menu was visible before the upgrade. 

production configuration.PNG

Resolution:

1. Go to Global Settings and disable the "SSH Terminal File transfer" option.

2. Try to connect through ssh to a target

3. Renable the "SSH Terminal File transfer" option again.

4. Try to connect to a target again

 

That sequence solved the problem, and now the plugin menu is visible while connecting to all servers.