Unable to modify IP address on an ITAM Asset

Document ID : KB000072697
Last Modified Date : 07/03/2018
Show Technical Document Details
Issue:
Unable to modify the asses' IP address in ITAM.  Receive the error:
Error(s): Another user updated this record after it was loaded.
Environment:
CA Asset Portfolio Management 14.1, C2 
Resolution:
Navigate to the CA Asset Portfolio Management solutions and patches page at this location:
https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-asset-portfolio-management-solutions-and-patches.html
Download and apply the latest patches: 
As of this writing, the latest patches are:  RO96941 Win CASM 14.1.04 Value pack, and RO98013 Win CASM 14.1.04 Rollup patch 
If a later patch exists, then apply the most current cumulative patch.