Unable to model SNMPv3 devices in CA Spectrum database using AES 128

Document ID : KB000056681
Last Modified Date : 07/12/2018
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Issue:

Unable to model snmpv3 devices using AES 128. Devices configured for SHA model fine.

Cause:

CAPKI may not have install properly. Check for an error similar to the following in the $SPECROOT/SS/VNM.OUT file:

Dec 05 15:01:18 ERROR TRACE at SnmpV3ProfileGlobalConfigIH.cc(204):SnmpV3ProfileGlobalConfigIH:Cannot initialize the CAPKI library

Resolution:

Perform one of the following:

1. Reinstall the most recent Spectrum base version (10.2 or 10.3 for example) over the top of the existing installation. Verify CAPKI is installed. On Windows, check for the  C:\Program Files (x86)\CA\SC\CAPKI directory. On Linux and Solaris, check for the /opt/CA/SharedComponents/CAPKI directory. Then reinstall the most current previously installed HotFix/BMP and then any post HotFix/BPM PTF and/or debug patches. Check the $SPECROOT/Install-Tools/.history file for the base version, HotFix and debug/PTF patches currently installed.

2. Upgrade to a newer version of Spectrum and verifying CAPKI installed correctly after the upgrade.