Unable to login

Document ID : KB000088569
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:

Symptoms

User cannot login to Applications Manager
 

Cause

This may be due to a connection error, the full error:

ErrorMsg: AwE-5009 RMI connection failure, check if RmiServer is running (9/20/15 7:26 PM) 

Details: null

java.net.SocketException: Socket operation on nonsocket: connect
 at java.net.PlainSocketImpl.socketConnect(Native Method)
 at java.net.PlainSocketImpl.doConnect(Unknown Source)
 at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
 at java.net.PlainSocketImpl.connect(Unknown Source)
 at java.net.SocksSocketImpl.connect(Unknown Source)
 at java.net.Socket.connect(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source)
 at com.appworx.client.screen.util.ClientSocketManager.A(ClientSocketManager.java:241)
 at com.appworx.client.screen.util.ClientSocketManager.connect(ClientSocketManager.java:307)
 at com.appworx.client.screen.util.Loader.setMaster(Loader.java:961)
 at com.appworx.client.screen.logon.C.A(Logon.java:729)
 at com.appworx.client.screen.logon.C.e(Logon.java:701)
 at com.appworx.client.screen.logon.C$8.actionPerformed(Logon.java:555)
 at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
 at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
 at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
 at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
 at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
 at java.awt.Component.processMouseEvent(Unknown Source)
 at javax.swing.JComponent.processMouseEvent(Unknown Source)
 at java.awt.Component.processEvent(Unknown Source)
 at java.awt.Container.processEvent(Unknown Source)
 at java.awt.Component.dispatchEventImpl(Unknown Source)
 at java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.awt.Component.dispatchEvent(Unknown Source)
 at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
 at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
 at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
 at java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.awt.Window.dispatchEventImpl(Unknown Source)
 at java.awt.Component.dispatchEvent(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.run(Unknown Source)

 



 

Resolution:

1) shut the instance down: 
stopso all 

2) enable debug by adding: 
Debug=true 

to the [default] section of the master's $AW_HOME/site/awenv.ini file 

3) Clear out the master's log and status folder. 

4) Restart: 
startso all