Unable to login to Spectrum OneClick after installing 10.2.3

Document ID : KB000111055
Last Modified Date : 14/08/2018
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After installing Spectrum 10.2.3 on the OneClick machine authentication is no longer working
This can be caused by version mismatch
All servers MUST be running the same version.
All SpectroSERVERs must be at 10.2.3, and all OneClick/SRMs must be at 10.2.3.