Unable to login to OneClick

Document ID : KB000094081
Last Modified Date : 02/05/2018
Show Technical Document Details
Issue:
ORA-01034: Oracle not available when attempting to log into OneClick
Environment:
Any eHealth version
Resolution:
Recycling eHealth and Oracle services will relieve high memory and allow you to log in
Additional Information:
$ oerr ORA 01034
01034, 00000, "ORACLE not available"
// *Cause: Oracle was not started up. Possible causes include the following:
//         - The SGA requires more space than was allocated for it.
//         - The operating-system variable pointing to the instance is
//           improperly defined.
// *Action: Refer to accompanying messages for possible causes and correct
//          the problem mentioned in the other messages.
//          If Oracle has been initialized, then on some operating systems,
//          verify that Oracle was linked correctly. See the platform
//          specific Oracle documentation.