We recently reinstalled Spectrum 10.2.1 and are unable to log in with the local Spectrum Admin user. What is the reason?
There are a number of factors that may prevent a user from logging into OneClick. Note that the version of Spectrum may vary as issues logging in can affect any version and any user, and this document assumes you are trying to log in with a local account, not an Enterprise account. There may be other reasons why a network account may not be able to log in. However for LDAP account login issues there is an option within Users tab of OneClick to have the option of "Allow LDAP users to log in".